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All Delivery Queries

Please note that if you have taken advantage of the FREE shipping option, we deliver via Royal Mail – the most reliable and economical shipping option from the UK. We could arrange for Next Day Delivery if necessary.

All Return Queries

Please note that all products purchased on are covered by the relevant manufacturer warranties. As we source the products directly from the manufacturers, you will need to post the defective items directly to manufacturer at your own expense. Please get in touch to with us if you do have any issues and we can pass on the contact details for the person who will handle your return.

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Visopix – Orchid Box LLP

90 Long Acre



(please don’t use this address for returns)

Phone : 020 7010 0876